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When will Uber stop operating in London?
26 Setiembre 2017, 04:38 | Dolorita Barahona
No plans to pull Uber licence in Newport says city council
Uber's new CEO has apologized for the ride-hailing company's conduct in the wake of a decision by a governmental agency to pull Uber's permits to give rides in London.
Transport for Londonsaid the decision was based on the way drivers' background checks were completed, how criminal offences were reported and the use of software created to stop regulators accessing its app.
In August, the Sunday Timespublished a letter by the head of the Metropolitan Police's taxi and private hire unit claiming that Uber had failed to notify police after receiving complaints of criminal activity among its drivers, including at least six sexual assaults. "On behalf of everyone at Uber globally, I apologise for the mistakes we've made", Khosrowshahi wrote in an open letter to Londoners.
Transport for London, which regulates private vehicle services in the city, said that Uberdemonstrated a "lack of corporate responsibility" related to various actions like the company's apparent use of a controversial software program called "Greyball" and allegations of sexual assault of passengers.
Uber's ride-hailing app will continue to serve London during the appeal process, which is likely to last several months.
Uber's emergence was a godsend for consumers in big cities like London, where it forces much more competitive prices in markets that have typically been cornered by only a handful of cab companies who were free to charge whatever price they thought they could get away with. He confirmed the company will appeal the London decision but will do so "with the knowledge that we must also change". Uber has also angered many of its drivers; a February video showed former Uber CEO Travis Kalanicklecturing a driver about "responsibility" after the driver complained about declining fares.
It also warned that its fleet of 40,000 drivers would suffer from TfL's decision.
Previously, Uber was made to admit that it used Greyball, a secret program to avoid law enforcement.
The company, which provides a smartphone application that connects passengers with drivers who work as independent contractors, argues it isn't a traditional transportation company.
The mayor of London has proposed Monday, discussions with Uber about its license revoked with a bang Friday, the tension soothing after the apology by the boss of the company.
Lyft has already signalled it is looking at expansion outside the United States, and if it enters the London market Uber would face its first well-funded competitor in Europe.
At same time, a senior Uberexecutive in UK, Fred Jones, told BBC that his company was ready to discuss "as soon as possible" with TfL.
As it stands, Uber's licence ends on September 30 but they have said they will definitely be appealing the decision.
A petition started by Uber, which criticises the move, has received the support of more than 750,000 people. Uber also operates in the food-delivery space via its app and online platform, UberEATS, competing with established rivals, such as Just Eat.
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